Medical Debt Collection FAQ

How much do I have to pay each month?

Balance in two month or monthly payment of $50.00 depending on balance.

Will medical accounts hurt my credit?

Yes, this will stay on your credit file for 7 years.

Do I have to pay the collection agency?

You should make payments with the collection agency; also the original creditor will accept payments.

When is my account reported to the credit bureau?

Your account is credit reported after 30 days from the assigned date at the agency.

What credit bureau does MediComm report to?

All accounts report to Experian.

Client has wrong information-not my account.

All information on account is from the client, which comes from the patient information sheet.

Do I have to pay a collection agency a fee on top of my account balance?

No, you do not pay an extra fee.

What type of payment method do you accept?

Check by Phone, Visa, MasterCard, American Express, Discover, Money Orders, Cashier Checks, and personal checks.

How do I contact the credit bureau your collections go through?

Experian
P.O. Box 2002
Allen, TX 75013
1-888-EXPERIAN
www.experian.com

Will my spouses name and information appear on my report?

The credit bureau reporting agencies maintain credit files on individual US residents only. They do not maintain joint files for spouses, only accounts that are both in your name or those for which are authorized user will show up on your report. Therefore, your credit report is separate and different from your spouse.

What do I do if there’s inaccurate information contained on my credit report?

In order to have inaccurate or unverifiable information removed from your credit report, you should contact consumer reporting agency at 1-866-646-8449.

Contact Information

5717 66th Street Ste. 116
Lubbock, TX 79424
(806) 798-1995
(800) 658-2688 Toll Free
(806) 322-7984 fax